[Grassroots-l] Grassroots support team

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[Grassroots-l] Grassroots support team

Postby Christine Gutierrez » Sun Jan 06, 2008 2:45 pm

My brother just told me about your program. How can I join the grassroots support team?
Christine Gutierrez

[Grassroots-l] Grassroots support team

Postby Mel Chua » Sun Jan 13, 2008 1:37 pm

Hi, Christine! Copied to the grassroots list in case others have the
same question.

There are some resources on http://wiki.laptop.org/go/Support about
getting involved. The grassroots "support team" is just community
members who help out other community members - totally informal, no need
to sign up, just join the conversation and start asking and answering
questions as best you can.

Easiest ways to get involved:

* Go to http://olpc.osuosl.org/chat (or channel #olpc-help at
irc.freenode.net - same thing) and answer questions that pop up

* Go to http://olpc.osuosl.org/forum/ and answer questions that haven't
been taken yet

* Clean up wiki pages at wiki.laptop.org

* Join lists you're interested in: http://lists.laptop.org/listinfo/ -
listen for questions and discussions there and answer what you can.

* Think of something you'd like to be able to do related to OLPC, do it
(the #olpc-help channel can give you a hand if you get stuck) and write
or revise documentation as you go along.

If you feel comfortable helping out there and want to make a bigger time
commitment (we meet every weekend via phone conference for ~1.5 hours,
each volunteer probably chips in between 4-40 hours a week, and you get
to help man the phone help lines, and a lot more email traffic, so it
*is* a pretty big timesink) we'd love to have you join the support-gang.
Instructions on that are here: http://lists.laptop.org/listinfo/support-gang

There are a lot of other non-support opportunities listed at
http://wiki.laptop.org/go/Participate, which is undergoing an update at
the moment.

Hope this helps, and feel free to contact me or any other folks in
support-gang if you have any more questions.


Christine Gutierrez wrote:
My brother just told me about your program. How can I join the
grassroots support team?


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