keyboard/touch pad failure

Discuss peripherals for the XO and power management.

keyboard/touch pad failure

Postby rnantel » Sat Jan 01, 2011 12:30 pm

The keyboard and touchpad stopped working on my XO. Is there a troubleshooting guide somewhere or should I just purchase replacements?

Thank you
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Re: keyboard/touch pad failure

Postby sandy|XO » Sat Jan 01, 2011 7:12 pm

Sure, you can view troubleshooting info here for your XO keyboard, see:
http://wiki.laptop.org/go/XO_Troubleshooting_Keyboard

and test it via http://wiki.laptop.org/go/Cheat_codes use rocker left

If beyond repair at home, you can buy a replacement one at
http://ilovemyxo.com/

Sandy
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Re: keyboard/touch pad failure

Postby ncarrol » Wed Jan 05, 2011 12:10 am

Run the hardware tests per Sandy|XO and see if the mousepad tests fail with "ps/2 mousepad (touchpad) failed to open" . See if repeated running of test eliminates or reduces the frequency of errors. Exercise the pad and keys during the specific test display.

See the similar post in the General Discussion Section.
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Re: keyboard/touch pad failure

Postby ncarrol » Thu Jan 06, 2011 8:07 pm

Mantel:

If you are still running the initial G1G1 software (build 650), the hardware tests pass and the failure occurred in the last week, please leave me a message. If this is the case, your mousepad / keyboard is not broken and a solution without part replacement is likely.
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Re: keyboard/touch pad failure

Postby ncarrol » Sun Jan 09, 2011 4:18 pm

See the Discussion section of the Forum -- same subject. Sandy|XO has a simple firmware update that works (tested).
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Re: keyboard/touch pad failure

Postby ncarrol » Sun Jan 09, 2011 4:26 pm

OOPS !

That is the General Questions section of this Forum

http://en.forum.laptop.org/viewtopic.php?f=2&t=179743&start=15
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Re: keyboard/touch pad failure

Postby Newbie2 » Wed Feb 02, 2011 7:03 pm

rnantel wrote:The keyboard and touchpad stopped working on my XO. Is there a troubleshooting guide somewhere or should I just purchase replacements?

Thank you

I am having a similar problem, both keyboard and mouse are non-functional.
Mouse cursor is frozen in the middle of the screen. when I attach a usb mouse, it works but
when trying to use a terminal interface the keyboard is non-responsive.
this is an original G1G1 XO. great up until a few days ago.
I can not make repairs on this unit as suggested. I can not find any one at several US XO"repair centers"
listed in the XO forum and tech pages that still "repair" them.
Any help on where one can send an XO that needs repair.

newbie2
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Re: keyboard/touch pad failure

Postby ncarrol » Thu Feb 03, 2011 11:36 pm

Newbie2:

Your answer is in the General Question section

http://en.forum.laptop.org/viewtopic.php?f=2&t=179743#p628065
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