[olpc-help] Slightly sticky keyboard--RMA?

Discuss peripherals for the XO and power management.

[olpc-help] Slightly sticky keyboard--RMA?

Postby tdang » Thu Jan 17, 2008 9:58 am

Hello-

I've already posted about this at
https://olpc.osuosl.org/forum/viewtopic.php?t=2224

However, I'm hoping to get a semi-official opinion from someone who's
seen a lot of these keyboards go by. I got 3 G1G1 XO's. One it was
immediately evident that it had a serious keyboard problem. I got an
RMA and sent it back about two weeks ago. The second seemed to be fine
until two days ago, when the CTRL key got extremely sticky. So it got
sent back yesterday.

I'm very uncertain what to do with thee third. Given the track record
for the other two, I kinda want to be conservative and send it back.
It's shown no real problems. The kid using it hasn't noticed any
keyboard troubles. I talked her through the diagnostic yesterday. A
couple keys ("K", "L", Hand) stuck at some point, but not
seriously--they unstuck without troubles when she hit them again, and
it didn't repeat. The CTRL and ALT keys showed no problems.

So, I'm trying to guess whether a tiny bit of sticking (so tiny as to
be unnoticed without running the diagnostic) is an early symptom of a
keyboard just waiting to go bad, or is no big deal. I don't want to
either over-react, send the XO back, waste the time of the folks at
OLPC and Brightstar, and have them send it back to me because it seems
OK, or on the other hand to find out in a couple days that the XO's
unusable but it's too late to return. (I think today's the last of the
30-day warranty.)

As I say, semi-official advice would be most welcome.

Thanks

-Timothy

--
------------------------------
Timothy O'Neill Dang / Cretog8
623-587-0532
One monkey don't stop no show.
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tdang
 
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Postby franco » Sun Jan 20, 2008 10:21 pm

timothy,

Look at this other olpc forum:

http://olpcnews.com/forum/index.php

and search on your problem. I have seen some with these issues and I believe they are RMA-ing them.
If I give advice it is usually because I did it / tested it successfully on my XO. I will warn you otherwise.
franco
Support Team
 
Posts: 150
Joined: Sun Jan 20, 2008 1:15 am

Postby tdang » Mon Jan 21, 2008 3:22 pm

Thanks franco

It's too late now, I'm past the 30-day period. I'll have to see how things go.

-Timothy
tdang
 
Posts: 62
Joined: Fri Dec 28, 2007 9:07 pm


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