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Says connected, but cant access web

PostPosted: Sun Apr 19, 2009 11:26 am
by klstartup
Ok, I've hunted all thru this forum and not really seeing anything that looks like my problem. I have an xo that connects just fine at home (a passkey protected router), but when I take it to my favorite hangout (totally open access hotspot) it SAYS connected, yet I cant access anything whatsoever. Page not found. Since it's an open hotspot and therefore no passkeys needed I have no idea whats going on. Especially since it says connected.

I'm sure it's something stoopid, but it's been driving me nuts for months that I cant use my awesome toy there. Thanks for any help.

Re: Says connected, but cant access web

PostPosted: Mon Apr 20, 2009 12:45 pm
by Nayantara
I presume in network view, when you hover the mouse over the open (public/free) access point you are getting the 'connected' message - Does a menu popup that allows you to disconnect? If so disconnect and click on the access point icon you wish to connect to and select 'connect'.

If all else fails, you could in start up the control panel, go to network config and delete the network settings and try - Remember you will have to re-enter you home router/access point's key again.

Re: Says connected, but cant access web

PostPosted: Mon Apr 20, 2009 1:13 pm
by klstartup
Yes, I get a drop-down that lets me disconnect. I have tried disconnecting/reconnecting multiple times (each time it says I'm "connected"). Are there any instructions for the remainder of your suggestion? I'm a bit of a novice at all this :oops:

Re: Says connected, but cant access web

PostPosted: Thu Apr 23, 2009 3:20 pm
by Nayantara
Ok, first check that there is no lock symbol on the icon that represents your "open access hotspot".
If there is, it is locked and you would need the "key" or "passphrase" from the access point owner. :lol:

I think we can assume it is not, :mrgreen: otherwise you would have been prompted for a passphrase before. The other though I had was... if you ever have connected to this access point before, it might have switched wireless channels (1, 6, or 11). If so the network cfg reset would allow connecting to the different channel.

To do so,
Click on the XO Icon (Main Menu), Select "Control Panel", then "Network", click on "Delete network history", then restart the XO. Reminder again - You will have to reenter your home router/access points key or pass phrase!