T-MobileInvalid reference number T-Mobile Issues?

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T-MobileInvalid reference number T-Mobile Issues?

Postby neepster » Sat Dec 22, 2007 3:33 pm

Anyone else getting an error when they try to activate their free T-mobile service?

When I use the reference number in my email I get:


"Invalid reference number

Please click here to try again with other reference no"
neepster
 
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Postby USNaviguide LLC » Sun Dec 23, 2007 2:14 am

I finally got my e-mail today with the tracking number. Oddly, I have had my units for days now, so a tracking number is a bit moot.

I used the link provided and got through the initial stages to get the PIN for T-Mobile. Haven't completed the registration process though, but I suspect the rest is just a matter of a few clicks.

I don't need the T-Mobile thing as I use a Verizon PC card for connectivity and can turn my Mac into a hot spot. I'll be giving away the PIN's to a couple of friends who travel a lot and can use the service.
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Postby USNaviguide LLC » Sun Dec 23, 2007 2:16 am

In regard to your error, make sure you're using the exact same e-mail address that the notification came to. If your e-mail is redirected to your inbox, make sure you used the same e-mail that you used to buy your unit. If PayPal was used, that would be your paypal e-mail account. Also double check your reference number to be sure it is correct as well.
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Postby neepster » Sat Dec 29, 2007 1:20 am

Well, I had done all that and it still hadn't worked, but now it seems to be working and I got my Pin # and all.

Thanks
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Postby alex51 » Mon Dec 31, 2007 6:47 pm

I was ok when I got the email with the link, it imports the serial number from your XO, my email thought the email was spam so I found it in my junk email folder.
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Postby unrequited » Wed Jan 02, 2008 8:21 pm

I haven't gotten the email yet... did you all get it the day of shipping?
-Unrequited
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Postby neepster » Thu Jan 03, 2008 4:32 pm

I think I got mine on the day my PC arrived... However, GMAIL's spam filter grabbed it and I had to go digging through my spam to find it.

Look at your spam folder.
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