Refund is taking 3 months to process

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Refund is taking 3 months to process

Postby tun7677 » Wed Apr 23, 2008 4:37 pm

Hi all,
I'd like to get your advice on this problem. I've returned my OLPC laptop for a refund and was promised calls after call that the refund is being processed. Now that it's been 3 months, I've called back again and this time, they said that since it's opened, they can only do exchange, no refund will be issued. I'm so frustrated and upset with the different ways I'm being told. This new issue is fueling to the long wait that I've patiently beared. Can someone advice me on what to do at this point? I certainly don't want to do business with them, let alone taking back their crappy product.

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